Operations Coordinator – Rostering & Scheduling Permanent Full-time | Pagewood, Eastern Suburbs Starting salary: $65,000 - $75,000 Super Bonus Incentives Looking to put your customer service finesse and rostering expertise to work in a booming industry? Join a high-performing team of 230 professionals and enjoy a secure, rewarding, and energetic workplace. We’re seeking a standout Operations Coordinator to keep our schedules running seamlessly, our technicians productive, and our clients impressed. Perks: Competitive Pay & Bonuses : Earn $65,000–$75,000 super, with uncapped performance bonuses paid promptly. Work-Life Balance: Embrace a Monday to Friday role with your weekends off. Wellness & Lifestyle : Access our on-site gym, sauna, and recreational games area. Daily Fuel : Enjoy complimentary daily meals and unlimited premium coffee. Modern Workspace: Vibrant office just a short walk from Westfield Eastgardens. Team Culture : Supportive colleagues and a culture built on teamwork and camaraderie. The Role: Be the friendly, professional voice for our clients via phone and email, delivering exceptional customer service. Coordinate schedules for residential lift installations, maintenance, and repairs with precision. Liaise seamlessly between clients and technicians to ensure smooth operations. Tackle administrative tasks and deliver exceptional customer service. To excel in this role, you should: Possess confident, professional communication skills (phone and email). Demonstrate proven experience in rostering and scheduling. Exhibit strong organisational skills and attention to detail. Maintain composure under pressure. Thrive as a proactive problem-solver who thrives on juggling tasks, planning ahead, and solving problems. Why Lift Shop? Since 2003, Lift Shop has led the way in mid to upmarket residential lifts, delivering cutting-edge solutions with style and reliability. With our hubs in Sydney, Melbourne, Brisbane, Perth, and Los Angeles, we're making global waves. Discover more about us at www.liftshop.com.au or take a peek at our USA site, www.elevatorboutique.com This is your opportunity to take ownership of your role, make an impact, and grow in a thriving and expanding industry. Apply now!
